We don't sell data. Instead, we offer access to our partners' data exclusively through our managed in-house deployment services.

Our email consumer lists are built from verified opt-in sources, including online surveys, e-subscriptions, e-registrations, and a broad network of permission-based websites managed by our trusted partners.

We have a dedicated data compliance team that ensures all opt-in language is clear and conspicuous so consumers fully understand what they're signing up for.

All data undergoes rigorous hygiene and validation using multiple third-party sources to guarantee deliverability. We then enrich the data through partner sourcing, offering up to 400 demographic and behavioral filters for precise audience targeting.

Compliance is a top priority. We strictly follow CAN-SPAM regulations and maintain up-to-date unsubscribe lists. Our quality assurance team verifies that every email broadcast includes accurate sender details and proper opt-out options. Each record also contains an opt-in date, IP address, and source information to support full compliance.

Additionally, our teams implement robust data security practices to protect information and prevent breaches, ensuring your campaigns remain safe and compliant.

Yes, we are 100% CAN-SPAM compliant. Every individual in our consumer partnership marketing network database has opted in and provided us with permission to reach them electronically.

Yes, we encourage and recommend that every client supply us with a "suppression file" to ensure that your current customers are not contacted.

All of our IPs and Domains are white-listed with every major ISP and monitored daily to ensure the cleanest and best inbox placement in the industry

We provide you with a detailed email performance report 7-to-10 days after your send date. Each report includes open rates, clickthroughs, platforms, device types, and a click heat map to show where your customers engaged with your email

Following our HTML creative guidelines and specifications will provide you with the best ratio and HTML coding to ensure your message is receiving the best inbox delivery and universal formatting regardless of mail browser being used.

No. To remain fully CAN-SPAM compliant, you may not reach an individual by email without prior authorized permission from the individual. Purchased lists are not compliant and open to fines and delisting.

Our partner data, delivery, service, and technology separate us from anyone else in the industry. Our data processes and hygiene are second to none. From opt-in permission to thorough hygiene and validation leveraging external sources such as ImpressionWise and Sift Logic, we provide the highest quality data and inbox delivery methods in the marketplace. Our service and technology have been built around a "customer first" mentality, providing almost instant turnarounds from our testing platform to self-service counts and performance reports. We ensure every aspect of our business is available to our customers at the click of a button.

Click this link to explore what defines a bounce rate: http://www.analytics-ninja.com/blog/2012/06/google-analytics-bounce-rate-demystified.html

These costs are estimates and serve as a basis for creative fees. Before any actual hard costs are provided the advertiser/client needs to send us what materials they will be providing, which allows us to provide much more accurate costs.

1. HTML Conversion - client providing any image file (JPG, GIF, PDF, etc...)

2. Embed 1 link = No Charge

3. Embed 2 or more links = $200

4. Creative build-out [using our template] = $200-$300

5. Creative build-out [custom creative from scratch] = $750

The testing process is sent from a central IP/server that is shared and used by all our clients. The tests are not an indication of 'delivery' on our email deployments and are used solely for reviewing the creative content. During broadcasts, our deployments to our database are sent using a multitude of servers, IPs, and domains that are constantly rotating to maximize inbox delivery.

As a general rule of thumb, cut-off times are 2 hours before the close of business to ensure approval on a campaign and guarantee delivery for that day.

This can and will vary on certain busy days of the year, such as those leading up to back-to-school and holidays, including Thanksgiving, Black Friday, and Cyber Monday.

Any approvals made outside of this time frame will be handled on the next business day, unless otherwise notified (clients must contact their sales representative).

We are in full compliance with all the requirements set forth by the FTC in 2003, as outlined in the CAN-SPAM Act. We can supply a CAN-SPAM Warranty document upon request. More information can be found here: https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business

While we do not make suggestions on what makes your business or product stand out, we do provide insight and consulting as to what will achieve better inbox delivery. This is a crucial step to ensure the best possible inbox delivery and have your messages viewed.

To learn more about creative guidelines for email creative, click this link: http://emailcreativeservices.com/guidelines/

To learn more about creative guidelines for email creative, click this link: http://emailcreativeservices.com/guidelines/